Portfolio
Here is a brief career summary.
30+ years across SAN/NAS, distributed filesystems, and kernel-level troubleshooting — specializing in “this should not be recoverable” scenarios, performance deep dives, and executive-facing analysis.
How I Can Help
Enterprise Storage Architecture
- SAN/NAS systems, distributed filesystems, virtualization platforms.
- Disaster recovery and data protection validation.
- Scaling, performance tuning, and modernization.
Critical Incident / RCA
- Level 3 escalations and triage.
- Kernel core dump & multi-log analysis.
- Executive-facing RCA reports.
Tools & Documentation
- Internal diagnostic tools.
- Knowledge base and process development.
- Technical mentoring & training.
Experience Snapshot
Tintri – Sr. L3 Sustaining Engineer
Filesystem integrity, kernel core analysis, RCA, release tracking.
Harmonic – Sr. Staff Engineer
Lustre/Mediagrid, disaster recovery, tooling.
Isilon (EMC) – Sr. Escalations
NAS recovery, kernel dump triage.
Earlier Roles
Hitachi, IBM Global Services, VION, Collective Technologies, more.
Notable Work
Recovered 2TB of critical data from a multi-disk RAID collapse using drive cloning, custom tools, and filesystem modifications.
Designed an internal enterprise system used by leadership to track regressions, builds, and customer impact.
Cut support escalations and operational cost through tooling, documentation, and process improvements.
Accomplishments
- 4× Tintri Performance Awards
- Harmonic Merit Awards (2012–2019)
- 5× Hitachi “Hats Off” Awards
- C++ Certification (2022)
- BS Information Technology
- OpenZFS Summit Contributor
Writing & Books
Technical Articles
- ADMIN Magazine
- Linux User & Developer
- Maximum Linux
- ADA News
Books
- Reflections I & II
- The MANual
- The MANual – Surviving Pregnancy
Technical Snapshot
Contact & Consulting
Tell me about your project or environment. I respond quickly.
Email: ben@datastorageguy.com